State-of-the-art technology at your finger tips!
A way to take ink-less fingerprints
Here at Axiom Live Scan, we take great pride in our professionalism and commitment to serve with the highest integrity. Our number one goal is for the customer to be happy with the quality of service and to leave the appointment assured they have been well taken care of. We are committed to offering quality customer service with knowledgeable and professional staff as well as offering the latest in bio-digital technology to ensure your fingerprints are accepted by the agencies requesting them.
In addition to fingerprinting, we offer general notary, loan signing agent services, as well as ID photos.
INK CARD FINGERPRINTING
FBI Ink Fingerprinting Service (FD258 Form):
We provide Ink Card fingerprinting service for form FD258, taken electronically, and printed with an FBI approved printer on FD258 Cards, for out-of-state licensing, FINRA, Federal contracts and employment, National agencies mandates, immigration and International Work Visas. Many police departments no longer provide this service to the public. We are one of the few agencies providing this service electronically by reducing errors and minimizing the chance of your prints being rejected by the FBI. This process is replacing the old ink process still used by many fingerprinting companies. We use an FBI approved live scan system that is certified to the highest of standards. Using live scan has many benefits from the old ink style printing which includes quicker scanning time & capturing more accurate fingerprints which reduces the likelihood of a rejection of the applicant’s fingerprint card by the state due to bad prints. Our Live Scan systems digitally records the fingerprints from a scanner and then prints them out on the applicant’s fingerprint card.
You can rest assured that the prints will have a better quality then doing in with Ink and it will be accepted by the agencies requesting prints.
You can rest assured that the prints will have a better quality then doing in with Ink and it will be accepted by the agencies requesting prints.
What to bring
To your live scan appointment
1) Your REQUEST FOR LIVESCAN FORM
All live scans require a form for the technician to process. The agency requesting you get a live scan will provide it to you, unless you are trying to review your own record, in which case we can provide you with that particular form when you arrive.
2) One Primary form of photo identification:
- California Driver’s License
- DMV Identification Card
- Out-of-State Driver’s License
Column A
State Government Issued Birth Certificate U.S. Passport Social Security Card Federal Government Personal Identity Verification Card U.S. Tribal or Bureau of Indian Affairs Identification Card
Column B
Utility Bill (Address)Vehicle Registration Card/Title, Paycheck Stub with Name & Address, Cancelled Check or Bank Statement, Mortgage Documents
PASSPORT PHOTO SERVICES
Passport photo holder for your passport photos
We now offer professional passport photo services during regular business hours. Make Axiom Live Scan your one stop shop for all your identity needs. Our passport photos use a premium paper stock and our ink features dye sublimation technology for instant dry, smudge-free and water resistant prints.
We us a die cutter to trim your photos to the USA Standard of 2″ x 2″ in a single punch for perfectly square photos every time.
All photo policies apply to both adults and children under age 16, but there are a few exceptions to the photo policies for infants.
Photo basics
- Submit a color photo, taken in last 6 months
- Use a clear image of your face. Do not use filters commonly used on social media.
- Have someone else take your photo. No selfies.
- Take off your eyeglasses for your photo.
- Use a plain white or off-white background
Resolution, Print Size, and Quality
- Submit a high resolution photo that is not blurry, grainy, or pixelated.
- The correct size of a passport photo is:
- 2 x 2 inches (51 x 51 mm)
- Head must be between 1 -1 3/8 inches (25 – 35 mm) from the bottom of the chin to the top of the head
- Printed on matte or glossy photo quality paper
- Do not digitally change the photo
- You cannot submit a damaged photo with holes, creases, or smudges.
Pose and Expression
- Have a neutral facial expression or a natural smile, with both eyes open.
- Face the camera directly with full face in view.
Attire
- You cannot wear glasses.
- If you cannot remove your glasses for medical reasons, please include a signed note from your doctor with application.
- Taken in clothing normally worn on a daily basis.
- You cannot wear a uniform, clothing that looks like a uniform, or camouflage attire.
- You cannot wear a hat or head covering.
- If you wear a hat or head covering for religious purposes, submit a signed statement that verifies that the hat or head covering in your photo is part of traditional religious attire worn continuously in public.
- If you wear a hat or head covering for medical purposes, submit a signed doctor’s statement verifying the hat or head covering in your photo is used daily for medical purposes.
- Your full face must be visible and your hat or head covering cannot obscure your hairline or cast shadows on your face.
- You cannot wear headphones or wireless hands-free devices.
- You can wear jewelry and keep on your facial piercings as long as they do not hide your face. Permanent tattoos are acceptable for passport purposes as well.
For more information you may visit the US Department of State Website.
NOTARY PUBLIC
Our certified notary signing agent can provide notary public services by appointment. Our notary service specializes in legal and loan document signing. Acknowledgements, Jurats, and proofs of execution (subscribing witness Jurat) are all charged per signature. Depositions are split into three components. The Depo itself, the oath and then the certificate.
Common Notarial Duties:
- Power of Attorney
- Advance Health Care Directive
- Loan Documents
- Jurat
- Acknowledgement
- Oath / Affirmation
- Signature Witnessing
- Copy Certification
- When your most important documents need notarizing, you want a service you can count on. You need a Notary Public that can work on your schedule, helping you meet deadlines and take care of those essential documents without hassle.
- At Axiom Live Scan our Notary Public Services are designed with YOU in mind, going above and beyond what most Notaries offer. We’re certified by the State of California, of course, and members of the National Notary Association – but that should be expected of any Notary Public.
FAQS
Live Scan is a way to take ink-less fingerprints, which are digitized and submitted directly to the Department of Justice (DOJ). The DOJ then checks the fingerprints against known criminal history records. A response (criminal history or no criminal history) is then sent to the agency requesting the Live Scan. If an applicant has not been flagged for manual review, a response should be sent from the DOJ to the requesting agency in approximately 3 to 7 days.
Applicants must bring in a “Request for Live Scan Service” form. The form must be completed by the agency requesting the Live Scan and by you, the applicant. We CANNOT assist you on filling out the form. The applicant must also provide picture identification to us, such as a United States issued driver’s license/identification or passport. Forms are given to the applicant by the agency sending the applicant in for the Live Scan. Live Scan Santa Barbara cannot provide you with the forms.
There are two fees involved in the Live Scan process: the rolling (fingerprinting) fee and the background investigation fee. Axiom Live Scan charges a $30.00 rolling (fingerprinting) fee for all applications. The fees charged for the background investigation depend on the type of Live Scan application, and what level of service is required by the agency that has requested your Live Scan. The background fee is the fee that the DOJ charges for researching your fingerprints to determine if you have a criminal record or not. Background fees range from $25.00 to $110.00. This fee is in addition to the $30.00 rolling fee. If your Live Scan form has a billing number in the “Agency Billing Number” line (this is a six digit number that starts with a “1”), that means that the agency requesting your Live Scan will be billed for the background fees and all you will need to pay is the rolling fee. If your form does not have a billing number on it, you will be responsible for paying both the rolling fee and the background fees.
Axiom Live Scan accepts payment in the form of cash, Venmo, VISA, MasterCard, American Express, and Discover.
Walk-ins are no longer accepted due to COVID-19. Everyone will need an appointment which can be booked online here. Business hours of Monday through Friday, 9am-5pm.
The DOJ does not share your information with other agencies. An applicant’s Live Scan form acts as a release for a criminal history response to be sent to the specified requesting agency only. This means that you must submit a new application each time a criminal history is requested of you, therefore you must go through the Live Scan process again. Previous Live Scan information CANNOT be used.
In most cases, the results from DOJ come back within 72 hours. Due to various reasons, results can be delayed. For any significant delay, the DOJ will contact the requesting agency. The results are either emailed or sent to the requesting agency listed on the Request for Live Scan Service form. Once the Live Scan process has been completed at our facility, please direct all inquiries to the agency handling your employment or licensing. If the requesting agency has not received the results you may contact the Applicant Processing Program at 916-227-3823. This department is the only one who can check to see if your record was dropped or not completely processed. Live Scan Santa Barbara cannot resubmit a record without written permission from the DOJ. This process may take up to 30 days.
If a requesting agency does not have results yet and digital Live Scan fingerprints were submitted, you can check the status at https://applicantstatus.doj.ca.gov
The requesting agency (the entity that is requesting the background check) will provide you with the live scan forms necessary to complete the live scan. Please also review the question below.
All Live Scan forms must be provided to you by the agency that wants you to get fingerprinted. These forms contain information that is unique to each agency and this information must be provided before arriving to have your prints taken. However, if you have misplaced your live scan form, you can check the DOJ Office of the Attorney General site for blank forms or reach out to the agency requesting you get live scanned.
Fingerprints are rejected on occasion for several reasons. The most common reasons are the applicant’s fingerprints have characteristics that are difficult to capture in the live scan process. This would include items such as cuts, scars, and calluses. If an applicant has fingerprints rejected on this basis, and they were originally scanned by Axiom Live Scan, we will re-scan your fingerprints at no additional charge.
SCHEDULE APPOINTMENT
19340 Jesse Lane, Suite 240,
Riverside, California 92508, United States
Riverside, California 92508, United States
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